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Terms of business

The terms this desk operates under.

Ten sections, drafted around what actually happens between a quote and a confirmation.

This is a placeholder. Terms of business are a legal document and need to be written or reviewed by a lawyer for your jurisdiction and insurance position. The headings below are the sections such a document normally covers.

  1. 01 Who these terms are between, and what counts as acceptance
  2. 02 What we do: sourcing accommodation and issuing quotes on behalf of properties
  3. 03 What a quote is, how long it is held, and when it lapses
  4. 04 What accepting a quote commits you to
  5. 05 Cancellation, amendment and no-show terms, and who bears the cost
  6. 06 Invoicing, payment terms and late payment
  7. 07 Your obligations: accurate guest information and on-site contact
  8. 08 Limits of liability, and what sits with the property rather than with us
  9. 09 Account suspension and termination
  10. 10 Governing law and dispute resolution

Need the current terms before you can open an account? Ask the desk and we will send them.